Great customer care means making things easier for your customers. Removing barriers by providing convenience to complete forms online adds to the perception that your practice values their time and cares about their convenience. For leads that have trouble using technology, you can just schedule a phone meeting to complete the form with them.
No more waiting for faxes or leads to hand over completed profile forms at appointment time. The instant the form is completed your team is notified and they can get started on insurance verification or pre-authorization. Down the road if something changes, you can have the lead update it to save your team time and effort.
Secure online forms put an end to incomplete, illegible and inaccurate form submissions. Dropdowns, checkbox options and input validation ensure that the information you receive is what you need.